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Logistics Coordinator - Supply Chain & Analytics

Expeditors·Worldwide·Nashville, US·mid
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“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems The role of a Logistics Coordinator is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers. Responsibilities may include any/all of the below: Ensure a smooth and timely freight process flow from shipment initiation through delivery Prepare, handle, and process documentation, including house and master air waybills, commercial, and customs/regulatory documents Accurately and timely update shipment and Order Management information in the operating system Track, trace, and proactively manage shipments to ensure timely clearance and delivery, minimizing supply chain disruptions Ensure export documentation and arrival notices are sent to destination on time Execute accurate and timely client and vendor billing in line with customer SOPs, rate structures, and tariffs Coordinate international shipments with customers and provide high-quality service through effective communication (email, phone, messaging, in person) Build and maintain strong relationships with customers, vendors, and the Expeditors network (e.g., airlines, trucking partners) Ensure full compliance with internal policies (OPS), customer requirements, and external regulations Monito