Logistics & Dispatch Coordinator Full-time | 20218

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Logistics & Dispatch Coordinator Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Logistics & Dispatch Coordinator to start immediately! Duties and Responsibilities include but are not limited to: Outreach & Communication: Cold and warm calls to truckers, plus handling inbound/outbound phone, SMS, and email. You'll introduce and explain the dispatch service and do repetitive follow-ups with truckers and brokers. Dispatch & Coordination: Monitor dashboards for freight/load opportunities, coordinate and match loads with truckers, and contact brokers to negotiate rates on behalf of the truckers. Scheduling & Tracking: Schedule pickups and deliveries (ensuring window accuracy), track driver availability/location/preferred lanes, and manage multiple drivers simultaneously. System Management: Maintain and update CRM/tracking systems, operate internal AI/copilot dispatch tools, use automation tools (while maintaining human oversight), and keep communication records updated. Required Tools: Slack Internal AI/copilot dispatch tools Internal CRM/tracking systems General automation tools Qualifications: Strong/native-level English fluency Highly organized and able to multitask under pressure for time-sensitive operations Tech-comfortable and highly adaptable to rapidly evolving tools and workflows. Strong communication and customer service skills, with the ability to re