Manager, Account Management

In this role, you will: Directly report to the Senior Director, Account Management Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region) Report and own the weekly, monthly and quarterly forecast of your direct reports Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals Lead from the front with honesty, integrity, grit and passion Develop reps by identifying strengths and weaknesses and build sustainable teams Work cross-departmentally to solve problems, both inside and outside of your lane Take ownership of and identify core problems and hard challenges Take ownership for mistakes and drive home solutions Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base About you: 1-5 years management experience Previous closing experience, preferably direct sales experience in B2B saas Proven track record of consistent performance in a rapidly expanding and changing environment Experience in co-selling on inside sales cycles Can develop reps, identify strengths and weaknesses through through expert coaching Builds sustainable teams, enjoys team development Experience in value based selling Demonstrates strong ability to effectively communicate and enable evolving sales methodologies Collaborates well cross-functionally to solve problems Experience working outside of their lane, ability to influence, can identify core problems and harder challenges, takes ownership for mistakes. Proficient in forecasting a pipeline for all engagement and activity throughout your book of business Emotionally intelligent, empathetic creative problem solver who is willing to listen carefully and think independently. Continuous educator and lifelong learner. Balanced listener with strong communication and the aptitude to clearly articulate differing p