Manager, Data, Operations, and Reporting

Title: Manager, Operations, Data & Reporting Department: SEO Career & Alternative Investments Report to: Assistant Director, Data & Reporting Compensation: $70,500 - $83,000 FLSA: Exempt Employee Type: Full-Time, Regular Location: New York, NY Work Arrangement: Hybrid - 3 days/week in the SEO office at 55 Exchange Place, New York, NY 10005 ABOUT SEO Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually. POSITION OVERVIEW The Manager, Operations, Data & Reporting sits within the Operations team of SEO Career & Alternative Investments department and plays a key execution role in supporting the data management, systems, and operational workflows that keep the department running effectively. This role supports the full scope of the Data & Reporting function — including Salesforce CRM maintenance, partner analytics and reporting, data integrity, and stakeholder responsiveness. The Manager also works closely with the Director, Operations, Data & Reporting to manage and contribute to broader Operations team projects and initiatives as directed. This makes the Manager a versatile member of the Ops team — one who brings both focused data and reporting support to the Assistant Director and flexible project capacity to the Director and the broader team. Data Management & CRM Operations In collaboration with the Assistant Director, Data & Reporting, maintain the integrity and accuracy of corporate partner and participant data in Salesforce, including populating, updating, and auditing records to ensure consistency across all partner and program data fields. Oversee workflows, governance protocols, and data standards in Salesforce that support accurate and auditable partner contribution tracking, participant records, and engagement history. Partner with the Finance team and the Assistant Director, Data & Reporting to manage the partner contribution lifecycle, tracking pledge and invoice stat