Manager, Data Operations

How you’ll make an impact: As the Manager of Data Operations, you will lead a team responsible for the reliability, performance, and security of a mission-critical data platform spanning SQL Server, Azure SQL Database, Snowflake, and Microsoft Fabric. This is a hands-on leadership role. You will balance people management with deep technical engagement—guiding the team while also stepping in to solve complex performance issues, drive platform improvements, and ensure operational excellence across the environment. You’ll partner closely with engineering, analytics, and platform teams to ensure our data systems are scalable, cost-efficient, and ready to support advanced analytics and AI-driven workloads. Lead and Grow the Team Manage, mentor, and develop a team of data engineers and DBAs Set clear priorities and uphold high operational standards Coach on performance tuning, troubleshooting, and best practices Partner on hiring, workforce planning, and team development Own Platform Reliability and Security Ensure availability, performance, and security across all platforms Lead incident response and improve operational readiness Strengthen monitoring, alerting, and runbooks to reduce noise and speed response Support backup, recovery, and disaster recovery strategies Stay Hands-On Troubleshoot complex performance issues across CPU, memory, IO, and concurrency Optimize queries, indexing, and execution plans at scale Guide database design and performance with engineering teams Serve as an escalation point for critical production issues Drive Improvement and Modernization Identify opportunities to improve scalability, efficiency, and cost Support adoption of Snowflake, Microsoft Fabric, and modern data tools Partner to enable analytics, ML, and AI workloads Promote automation and standardization What we’re looking for: Strong SQL Server performance tuning experience in production environments, including execution plans, indexing, locking/blocking, and wait analysis Experien