Manager, Enterprise Sales Engineering

Job Description: At Sparklight and Cable One , we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remotely if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, and UT. What You Will Do to Contribute to the Company’s Success Team Leadership and Development Lead, coach, and develop a team of SMB Sales Engineers. Establish clear expectations, performance objectives, and individual development plans. Conduct regular coaching sessions, performance reviews, and technical skill assessments. Manage team workload, sales-support coverage, and priorities across Field Sales, Call Center, and Business Customer Care. Create a collaborative, accountable, and customer-focused team culture. Recruit and onboard Sales Engineering associates as staffing needs evolve. Remain actively involved in customer opportunities, technical presentations, and escalated sales-support requests. Enterprise Sales and Customer Support Oversee technical sales support for enterprise, commercial, multi-location, and other complex customer opportunities. Establish clear Sales Engineering engagement standards, workflows, and service-level expectations. Ensure timely and accurate support for technical discovery, solution architecture, proposal development, product demonstrations, RFP responses, and customer presentations. Lead or participate in executive-level and technical discussions with customers, technology leaders, consultants, and strategic partners. Help Sales teams uncover business and technical requirements involving connectivity, network architecture, security, cloud adoption, unified communications, business continuity, scalability, a