Manager of Bioinformatics (Women's Health and Organ Health)

Natera is seeking a Manager, Bioinformatics to lead production support for the bioinformatics and data science algorithms behind our Women's Health and Organ Health products. You will lead a team of Data and Bioinformatics Scientists who are accountable for how those algorithms behave on real samples, and you will own the interface between that team and the production organization. The key challenge of this role is resolving inconclusive reports, where a scientist has to weigh the full body of evidence to reach a determination. You will determine whether an inconclusive report reflects technical constraints or a data quality issue, and how the upstream processes should change so that fewer cases arrive inconclusive. You will maintain a catalogue of known patterns so that new cases can be matched to settled ones, and use AI to assemble and help interpret the evidence at triage. The job is more than operational, and it is the most cross-functional seat on the team. You’ll need to coordinate across multiple groups – Production Engineering, Product, the laboratory, and R&D – often getting them to align on changes in direction and scope, so success requires leveraging strong communication, negotiation, and consensus-building skills rather than authority. There is no stated service commitment for this function yet, and defining one is part of the job. You will work out what the team can commit to on turnaround and coverage, get the groups that depend on it to agree, and build the process and staffing that hold it. Primary Responsibilities: Support Ownership: Own the support function for our data science and bioinformatics algorithms in production, and make sure its answers are right and arrive when they are still useful. Investigation and Root Cause: Lead complex investigations that cross a system boundary. Distinguish a biological signal problem from an algorithm problem, a data problem, and an infrastructure problem, and know which group owns the fix. Turn one-off inves