Manager, Pharmacy Data Entry Operations (2026-7202)

The Manager, Pharmacy Data Entry Operations, is responsible for the strategic and operational oversight of the Eagle and KRx Data Entry teams. This position plays a vital role in u nifying and harmonizing both teams, ensuring alignment in processes, culture, and performance expectations. The Manager fosters team connection and cohesion, drives retention efforts, and promotes a collaborative, consistent work environment that encourages knowledge sharing and departmental synergy. Reporting to the Associate Director, CPS,the Manager leads efforts to streamline workflows, enhance contributor engagement, and optimize prescription data entry services. This position requires a leader with strong operational oversight and interpersonal skills, capable of maintaining high morale while achieving critical business outcomes. Fully remote role with the ability to travel to corporate locations 10% of the time. Responsibilities Strategic & Operational Leadership Oversee day-to-day operations of the Eagle and KRx Data Entry teams, ensuring service levels, accuracy, and turnaround times are consistently met or exceeded. Develop and implement aligned workflows and performance standards across both teams to create operational consistency and efficiency. Identify opportunities to streamline processes, reduce duplication, and improve scalability across both data entry operations. Collaborate with internal stakeholders to support launches, integrations, and ongoing optimization of pharmacy programs. Leverage cross-departmental insights to strengthen data entry processes and improve overall pharmacy service delivery. Team Engagement & Integration Serve as a central connector between the Eagle and KRx teams, actively working to build relationships, create shared goals, and celebrate joint achievements. Champion team morale, contributor engagement, and retention efforts through inclusive leadership and transparent communication. Foster a collaborative team culture that promotes mutual respe