Manager, Sales Support (Remote in Tempe, AZ)

I. Job Summary This position is responsible for developing, writing, and editing sales proposals, presentations, and marketing support material. Conducts opportunity-based market research and manages tools to assist the sales organization in targeting high potential accounts and developing value propositions. This function manages sales support and sales proposals for the benefit of the WM sales organization. The process of managing proposals includes but is not limited to reviewing RFPs and RFIs, developing proposal task lists, writing responses, tracking proposal development, pricing, and producing marketing collateral to support sales efforts. Understands the waste industry, waste industry technologies and market, sustainability trends in business, and how to solicit work from accounts. This role works extensively with the sales organization as well as with managers and senior leaders from every functional area within WM . This position is remote however the candidate must reside in the greater Tempe, AZ area based on business need II. Essential Duties and Responsibilities Serves as liaison and interfaces with sales teams in making recommendations for communications, needs and strategies including, but not limited to proposals, pricing, RFP's, letters, etc. Administers current proposal writing team (e.g. two marketing analysts and an intern); mentors and guides work and habits as appropriate; provides daily feedback and makes suggestions for improvement as needed. Manages proposal writing process and module program; makes suggestions for improvements and creates efficiencies in current processes. Creates and maintains market and competitive intelligence that delivers actionable information on customer and competitor initiatives as well as service capabilities to the sales team and assists in the development of competitive sales plans. Functions as a communications department/resource regarding internal and external communications including but not limited to news