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Medical Aesthetics Client Coordinator Virtual Assistant

winning assistants·APAC·Philippines·mid
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General Information Job Title: Medical Aesthetics Client Coordinator Virtual Assistant Position Type: Part-Time Work Hours: 10:00 AM – 2:00 PM EST Work Days: Monday – Friday Salary: $5–$6 per hour (depending on experience) About the Role We are seeking a highly organized, proactive, and client-focused Medical Aesthetics Client Coordinator Virtual Assistant to support the daily operations of a growing medical aesthetics practice. This role is responsible for managing client communications, appointment coordination, Go High Level (GHL) account management, administrative support, and practice organization to ensure an exceptional client experience. The ideal candidate is detail-oriented, professional, and confident communicating with clients while ensuring that appointments, follow-ups, and practice workflows are managed efficiently. You'll play a key role in keeping the practice organized, ensuring no clients or leads fall through the cracks, and representing the practice with professionalism in every interaction. Core Responsibilities Go High Level (GHL) Account Management & Client Communication (Top Priority) Manage the practice's Go High Level (GHL) account and client pipeline. Ensure no clients or leads fall through the cracks by maintaining organized workflows and timely follow-ups. Respond to client inquiries through the GHL inbox and Outlook email. Reach out to clients regarding outstanding concerns or requests. Appointment Coordination & Client Follow-Up (Top Priority) Send appointment confirmation text messages. Follow up with clients to confirm appointments. Ensure clients complete all required intake forms before their appointments. Contact clients with incomplete paperwork and assist them in completing required documentation. Follow up with clients regarding appointments, forms, and outstanding requests. Conduct post-appointment follow-ups at two weeks and three months after their visits. Administrative & Practice Support (Top Priority) Review and manage c