Medical Records Specialist

Our Story TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike. Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability. We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here. The Opportunity The Medical Records Specialist is responsible for requesting, managing, organizing, and ensuring appropriate follow up for accurate and timely patient medical records and bills while ensuring compliance with HIPAA, third parties, and all applicable federal and state privacy regulations. This role supports client care operations by processing medical record requests, maintaining system accuracy and client profile updates, verifying documentation accuracy and timeliness, and coordinating with healthcare providers, insurance companies, and internal teams. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, deadline-driven environment. What You Will Own Process, retrieve, review, and load pertinent and appropriately shared medical record and bill information for clients in electronic and physical formats. Receive and fulfill medical record requests from patients, attorne