Member Success Specialist

About Ridwell Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions. As a B Corp-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits. We’re funded and growing quickly and can't wait to add to our team. We offer a strong benefits package, a flexible work and vacation schedule, and a team invested in the personal growth of its employees. Joining our team provides an opportunity to make a meaningful impact with an evolving young company! Our Values Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision. We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better. We Take Our Success Personally. We all have a stake in the success of Ridwell . You are empowered to make an impact. Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important. We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal. About the role The Member Success team is hiring a full time Member Success Specialist to join a team of enthusiastic and supportive team of passionate member advocates. The ideal candidate has a passion for hospitality and an empat