Mid-Market Account Executive, Americas

<p> <strong>Headquarters:</strong> Americas Remote </p> <p>Hello, I’m Jacob, Senior Sales Manager at <a href="http://customer.io/">Customer.io</a>! We're expanding our sales team in the <strong>United States</strong> and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.</p> <p>As an Account Executive, you’ll represent <a href="http://customer.io/">Customer.io</a> to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.</p> <h3>About <a href="http://customer.io/">Customer.io</a></h3> <p>Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href="http://customer.io/">Customer.io</a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.</p> <h3><strong>Responsibilities</strong>:</h3> <ul> <li><strong>Pipeline Development and Management</strong>: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.</li> <li><strong>Full-Cycle Sales Execution</strong>: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.</li> <li><strong>Customer Needs Analysis and Solution Alignment</strong>: Conduct discovery calls to understand customer business challenges and goals. Position <a href="http://customer.io/">Customer.io</a>'s solutions to meet these needs effectively.</li> <li><strong>Collaboration and Cross-Functional Feedback</strong>: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technica