On Call Triage RN (Hospice)

Overview 100% Remote / Work from Home The On Call Triage RN manages the after-hours on-call administrative operations for assigned branches, after-hours and all company holidays. Ensures that patient care and services are delivered appropriately and timely during after-hours and holiday coverage. Impacts patient, family and referral source satisfaction directly. The ideal candidate will be proficient with Homecare Homebase (HCHB), both PointCare and back office / R2 application. Responsibilities Triage hospice calls appropriately during assigned shift and all company holidays. Provide an environment which fosters continuous quality assessment performance improvement (QAPI); maintain high standards of patient care, integrity and cost effectiveness. Provide a focused effort to reduce unnecessary hospitalizations and emergency department (ED) trips during after-hours and holidays. Receive, review and enter patient referral information appropriately. Work with local branch to schedule patient admission during the weekend or holiday ensuring a same day admission philosophy. Enter on-call coordination note in patient electronic record for all triaged calls. Promote effective performance and delivery of after-hours hospice; guide clinicians appropriately. Assist in the orientation of new triage nurses. Contact local leadership appropriately for follow-up on time sensitive issues. Qualifications Must be a registered nurse (RN). Must have two years of full-time experience in hospice nursing. Proficiency with Homecare Homebase, both R2 and PointCare is required. Must have 5 years of full-time experience as a RN. Must have one year of full-time experience in a supervisory hospice RN position.. Must be able to work assigned shift and all company holidays. Additional Information At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include: Compre