ironquill.tech/board

$ cat jobs/onboarding-specialist-client-welcome-calls-healthcare-mental-zenara-health-024070cc81e8.json

Onboarding Specialist - Client Welcome Calls (Healthcare/Mental Health)

zenara health·US·United States·mid
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Our users are psychiatrists and mental health clinicians — so we're looking for someone who can speak comfortably and credibly with a clinical, professional audience. We're looking for a warm, articulate person to run short (15-minute) onboarding calls for new users of our platform. This is a healthcare-adjacent product, so we'd love someone with a clinical or mental-health-related background — a psychiatric nurse, nursing student, psychology/social work student, or similar — who's comfortable speaking knowledgeably and reassuringly with a professional clinical audience. What you'll do: Run scheduled 15-minute video calls with new users shortly after they sign up Walk them through a short demo report using a script and talking points we provide Answer common questions confidently and warmly Flag anything outside your scope appropriately (we'll give you clear guidance on this) Log brief notes after each call What we're looking for: A genuinely warm, calm, clear communicator — this is the most important quality Background in nursing, psychology, social work, or a related field (current students welcome) Comfortable on video calls with clinicians and professionals you've just met Reliable availability for scheduled call slots Strong spoken English Details: Part-time / contract — $20 paid per call Fully remote, any timezone considered Training provided — we'll walk you through our script, the demo report, and likely questions before your first real call Immediate start If this sounds like you, please apply with a short note on your background and why this role appeals to you, along with your proposed rate per call. We may ask shortlisted candidates to do a brief practice call as part of the process. Originally posted on Himalayas