Outpatient Clinical Documentation Integrity Client Success Lead

At UASI , we're driven by a mission to improve the quality and accuracy of clinical documentation through expert CDI consulting. As we continue to grow our service offerings, we’re looking for an experienced and motivated Outpatient CDI Client Success Lead to join our dedicated team in a fully remote capacity As an OP CDI (Outpatient Clinical Documentation Integrity) Client Success Lead, this individual is responsible for driving client success through expert oversight of CDI operations, quality, and compliance. This role partners with clients and internal teams to ensure high-quality service delivery, achieve desired outcomes, optimize performance, and identify opportunities for continuous improvement and growth. Key Responsibilities: Serve as the primary client relationship lead, ensuring alignment on goals, scope, deliverables, and outcomes. Provide OP HCC CDI subject matter expertise and oversee project execution, quality, and client satisfaction. Monitor project performance, manage risks and scope changes, and ensure successful delivery of contracted services. Partner with staffing and operational teams to align resources, performance expectations, and project needs. Ensure adherence to established workflows, quality standards, contractual requirements, and financial targets. Monitor key performance metrics and implement actions to optimize quality, efficiency, and profitability. Identify and develop opportunities to expand client partnerships and solutions. Collaborate with Sales and Account Management to support growth strategies and client retention. Represent the organization as a trusted advisor and industry ambassador through professional engagement and thought leadership. Qualifications Minimum 3-5 years of experience in outpatient CDI, risk adjustment, HCC coding, clinical auditing, or related healthcare operations, with demonstrated experience managing client engagements, providing strategic guidance, and ensuring high-quality service delivery and perf