Partner Implementation Lead

Partner Implementation Lead Position Overview We are seeking a dynamic and experienced Partner Implementation Program Lead to join our team. This role is crucial in ensuring seamless implementation of our solutions through our partner network. The ideal candidate will own the strategy and execution of partner deployment accreditation programs while maintaining high standards for technical enablement and continuing education. Key Responsibilities Program Strategy & Development Own the strategy and roadmap for Zoom Partner Deployment Accreditation creation and maintenance, considering product timelines, corporate initiatives, impacts, and risk mitigation Develop and maintain the strategy and roadmap for technical continuing education programs, working with internal product owners and partner-facing stakeholders to understand enablement priorities Create and maintain comprehensive documentation, training materials, and best practice guides for Accreditation and continuing education programs Cross-Functional Collaboration Work cross-functionally with Partner Solution Engineers, Global Architects, Professional Services Organization, and Partner Programs to scope, outline, create, and launch Deployment Accreditations Collaborate with Sales Enablement and Partner Solution Engineers to define maintenance strategies and identify areas of improvement in existing Deployment Accreditations Partner with Product Owners to identify technical enablement needs and align them to existing programs, tracking progress to ensure timely market delivery Work closely with senior channel and direct sales leadership to understand customer and partner needs, implementing feedback into existing models and building new solutions when needed Program Management & Execution Maintain high standards for content quality across all accreditation and enablement programs Manage multiple concurrent certification or enablement programs across product lines and global partner ecosystems Monitor and report o