Patient Account Rep I

General information Press space or enter keys to toggle section visibility Job Title Patient Account Rep I Functional Area Teammate - Revenue Cycle City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week)/FULLTIME Description & Requirements Press space or enter keys to toggle section visibility Position Description & Requirements WHO WE ARE AND WHAT WE DO: Radiology Partners , through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: Manage account follow-up and collections, including appeals and denial resolution Review EOBs and payer responses to ensure accurate reimbursement and identify trends Analyze accounts and determine appropriate next steps for timely resolution Communicate with payers to resolve claim issues and reprocess claims as needed Document all collection activities accurately while maintaining HIPAA compliance DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: High school diploma or GED preferred Minimum of 3 years of physician billing and collections experience Strong knowledge of Medicare, Medicaid, and commercial payer guidelines Excellent communication, problem-solving, and critical thinking skills Detail-oriented with the ability to work effectively in a fast-paced, team environment WHY RADIOLOGY PARTNERS: Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. Compensation Reviews, Career Growth Opportunities Fle