Pension Implementation Manager

PositionSummary The Pension Implementation Manager is accountable for onboarding new clients, converting existing client systems, and enhancing automation utilization. This role involves technical expertise while assessing the educational and training needs necessary to support operational and system-related activities. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." KeyDutiesandResponsibilities Reviews and interprets requirements for new client retirement plan implementations, administrative system conversions, and plan changes; evaluates client needs to develop testing, training, and resource material. Attends implementation and conversion meetings as the functional subject matter expert, providing interpretation of plan rules and direction for programming, to ensure the success of the project. Facilitates training for new and current employees on administrative systems, changes, new or revised processes, specific contract language, interpretation of benefits, and departmental procedures. Coordinates and oversees the review and testing of all requirements to include benefit calculations for new business and system conversions. Responsible for data validation during system conversions. Reconciles and ties out all benefit payment data, as well as benefit accrual data for active and terminated vested participants. Facilitates the development/update of forms, letters, and application documents associated with plan administration. Provides recommendations and proposals to management for improving automation in processes, reporting, and workflow. Provides support to management in the research and resolution of complex functional and system issues. Writes and distributes internal and external communications and participates in developing department policies, procedures, and training. Maintains communications and effective working relationships with management and staff as well as