Portuguese Payroll Delivery Senior Associate

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at Summary: To contribute and support the team responsible for the execution of payroll and post-payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required Main Responsibilities • Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs • Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs • Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks • Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities • Ensure Tickets and Calls are responded within SLA timescales and to a high standard • Support System Maintenance Testing • Liaise and transact with Third Parties • SOC Controls completed on time and with the necessary evidences • Support and contribute to root cause analysis to ensure details are ac