Pre-Approval Manager

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Pre Approval Manager serves as a liaison between the organization’s internal and external clients. The Pre Approval Manager oversees and is directly involved in the loan process from start to finish in efforts to aid CrossCountry Mortgage borrowers to the best financial program. Job Responsibilities: Provide customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents. Review and audit income, assets, run DU and verify credit documentation within mortgage file to ensure loan stability. Review mortgage loan disclosure packages and deliver to borrower, including but not limited to rate disclosure and re-disclosure packages. Assist in managing a pipeline consisting of Conventional, FHA, VA, and USDA loans, along with 203k, Jumbo, and reverse mortgage products. Ensure structure of the loan presents the best program based on the borrower’s financial circumstances. Re