Principal Product Designer

Description AgencyBloc is a leading provider of agency management solutions built specifically for life and health insurance agencies. Our platform helps agencies streamline operations, strengthen client relationships, and drive growth through powerful CRM, commission processing, and marketing automation tools. We value innovation, collaboration, and making a meaningful impact in the industries we serve and we take pride in fostering a culture that genuinely cares about our customers, our work, and each other. Requirements Summary: AgencyBloc is looking for a UX Designer to bring deep customer understanding to life through intuitive, well-crafted product experiences. This role is critical to ensuring that what we build is not only functionally right — but simple, coherent, and easy to use for health and benefits agencies. This person will own and execute the design layers that make products truly work — rolling up their sleeves to do the hands-on design work that takes a product from concept to something Technology can build with confidence. The role goes well beyond visual polish to shape how customers think about, feel, and move through the product. Working closely with our UX Strategist & Researcher, Product Management team, and Technology team, you’ll actively shape the problem, direction, and solution, then translate customer understanding and product strategy into designs that resolve ambiguity, ensure those delight customers, answer engineering's questions before they're asked, and set a consistent standard for what great UX looks like at AgencyBloc . Ultimately, this role ensures that AgencyBloc products are deeply usable, visually cohesive, and grounded in a genuine understanding of how our customers work. Responsibilities: UX Design Lead and execute end-to-end design across the full UX spectrum — doing the hands-on work across conceptual models, information architecture, and interaction design — going well beyond how something looks to define how it works.