Principal Production Engineer

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. What you'd be doing in this role The Production Engineering team sits at the intersection of software engineering and the hardest reliability problems in Canva's infrastructure. At 240M MAUs, the hardest problems aren't on any product roadmap. Production Engineering exists to find them first and fix them properly. Writing software. Changing how production behaves. When it works, every team ships with more confidence and Canva gets faster and more resilient for the people who use it every day. The strategic bet is a different model entirely. Canva's own take on what production reliability looks like, built for how we work. Senior software engineers embedded long-term in the areas that carry the most technical risk, working shoulder to shoulder with product teams, close enough to the roadmap to shape how features land in production before the problems compound. Not operationalising systems. Not running alerts. Writing software that changes how production behaves. The engineers who do this work well have gone deep in systems most people only operate. They can walk into a codebase they didn't write, understand what's actually happening at scale, win the technical respect of the team they're embedded with, and then bend the software to make it more reliable, more efficient, and more resilient. At Principal level, you're also the person who defines what this practice looks like at Canva. The calibration anchor for every hire, every engagement, and every standard the team sets. At the moment, this role is focused on: Defining the engagement model: How Production Engineering pairs with product and infrastructure teams, how engagements are scoped, and what handoff actually looks like. This model is new. Yo