Process Improvement, Project Manager

Process Improvement, Project Manager plays a critical role within the Operations organization at KPI Solutions , driving visibility, consistency, and scalability across the company’s delivery and operational execution. This individual contributor role is responsible for partnering closely with Scheduling, Project Management, and functional leaders to develop dashboards, reporting, and operational insights that provide clear visibility into project schedules and delivery performance. In addition, this role leads the design, implementation, and continuous improvement of core operational processes and tools that enable KPI Solutions to scale efficiently while maintaining predictable execution. The Operations Excellence Lead serves as a cross-functional partner and change agent, translating data into actionable insight and processes into consistent execution across the organization. •Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs. •Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making. •Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows. •Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements. •Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams. •Support leadership by translating operational data into actionable insights, trends, and recommendations. •Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership. •Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations acro