Product AI Agent Builder

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 https://sifted.eu/rankings/b2b-saas-rising-100-2024 and LinkedIn's Top Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-20-aufstrebende-unternehmen-bjd0c/, we’re here to help propel your career and together, make Moss a lasting success. Our Product Operations team is seeking a Product Systems & AI Automation Specialist. Working closely with the Senior Product Operations Manager, you'll take concepts and turn them into working custom AI and LLM applications, automations, integrations and tools. Your responsibilities: - Build purpose-built AI agents for specific product processes: you’ll receive a clear brief (e.g. building a VoC agent, automating a synthesis workflow, etc.) and your job is to make it the best possible version: reliable, robust and built to run at scale without supervision. - Own the agents you ship: connect the right data sources, design the prompts, validate the outputs, and ensure each system runs reliably across central processes – not a quick hack, but something deeply integrated to our operational workflows, and that the team can depend on. - Administer and maintain the product team's shared tooling platforms, keeping them configured, documented and reliable so the team can depend on them. About you - Proven experience building automations or integrations using no-code/low-code platforms such as n8n, Make or Zapier. - Working grasp of REST APIs, webhooks and JSON: you can wire systems together and debug a failing integration. - You've integrated an LLM API into organisational workflows at scale, not just experimented locally, but built something that central processes can actually depend on. - Given a clear direction, you move fast and deliver without constant