Product Manager

Location: Remote / Hybrid (UK) Job Type: Full-time Salary: £65k - £80k, dependent on experience Shape the Future of Service Management For more than 36 years, Marval has been at the forefront of Service Management innovation. As one of the original co-authors of ITIL, we've helped define the standards that organisations across the globe still rely on today. Now, we're building on that legacy. Our intelligent, no-code ITSM, ESM and Managed Service Management solutions empower organisations worldwide to transform the way they deliver services. As we continue to evolve our platform and accelerate our product strategy, we're looking for an ambitious Product Manager who wants to make a real impact. If you thrive in flexible, fast-paced environments, enjoy solving complex customer problems and want genuine ownership of product decisions, we'd love to hear from you. The Opportunity As a Product Manager at Marval, you'll own a key area of our product roadmap from discovery through to delivery, launch and continuous improvement. This isn't a role where you'll simply manage a backlog or write requirements. We're looking for someone who loves talking to customers, validating ideas, challenging assumptions and working side-by-side with Development, Customer Success and Sales to build products that solve real problems. You'll have the autonomy to make decisions, influence product strategy and help shape the future of our platform. What You'll Be Doing Own the full product lifecycle, from customer discovery through to launch and ongoing optimisation. Work closely with customers and internal stakeholders to identify genuine business problems and opportunities. Prioritise features based on customer value, business goals and technical considerations. Create clear product specifications and user stories that enable successful delivery. Collaborate with Development throughout the development lifecycle, making informed trade-off decisions where required. Analyse product performance,