Product Manager, Service Referral Management

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services. Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision. SCOPE The majority of child welfare cases are driven by neglect, not abuse, which means the single highest-leverage intervention is keeping families together before a child ever enters the system. The Families First Prevention Services Act (FFPSA) opened the door for states to claim federal Title IV-E reimbursement for evidence-based prevention services like mental health treatment, substance use counseling, and in-home parenting programs. The catch: most states can't operationalize it. Only a handful have successfully claimed any of the available funding, and the problem is coordination, with public agencies and private providers working in disconnected systems, tracking services through email and spreadsheets, and losing critical data before it can be used for claiming. Binti's Service Referral Management (SRM)