Product Operations Senior Specialist

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Product Operations Work closely with Product, Engineering in ensuring that product features are properly tested before go live Build strong stakeholder management skills to be able to effectively manage business requests Work with the product teams in OKR planning, being part of the product discovery process Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done Work closely with Engineering and Vendor teams to support POS API integrations. Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes Build dashboards and reports that can help with better insights for the teams on ongoing projects. Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains Manage program budgets, including cost forecasting and expense control Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business. Cross team Collaboration Collaborate with teams such as product, tech, logistics, commercial, and customer support to ensure alignment and successful execution Stakeholder Management Work with local stakeholders to understand operational blockers to achieve KPIs and engage with