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Product Strategy Senior Advisor – Identity Strategy & Innovation

the cigna group·US·United States·senior
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Role Summary The Product Strategy Senior Advisor – Identity Strategy & Innovation provides strategic counsel and product leadership for the enterprise Identity platform, helping shape its strategy, roadmap, and innovation agenda across identity modernization, secure access, authentication, fraud prevention, identity proofing, delegation, and emerging AI-aware identity capabilities. Acting as a product-minded translator between business and technical teams, the advisor develops product definitions, roadmap recommendations, and executive-ready narratives that accelerate adoption and business value. The role works in close partnership with the enterprise Personalization technology stack and Customer 360 data foundations, ensuring identity operates as a shared, reusable layer that powers trusted, personalized digital experiences. Key Responsibilities Identity Product Strategy & Portfolio Counsel Advise senior leadership on identity platform strategy and modernization priorities. Develop and recommend the identity roadmap and capability prioritization across authentication, access, registration, identity proofing, trusted devices, fraud posture, and delegation. Shape funding proposals, prioritization recommendations, and executive reporting that inform enterprise investment decisions. Evaluate platform gaps, technology trends, and emerging threats to help evolve the identity investment portfolio. Platform Modernization, Trusted Access & Ecosystem Partnership Advance and advise on adoption of modern authentication and trusted access—passkeys, adaptive MFA, alternate MFA, and streamlined account recovery. Shape fraud prevention and identity proofing strategy, reducing reliance on passwords and SMS OTP while improving login success and reducing support demand. Partner with the Personalization technology stack, Customer 360/profile, analytics, and enablement teams so identity signals are reusable and support personalized, governed experiences. Collaborate with architecture,