Production Supervisor

Purpose of Position CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. The roles will be stationed in the Japan production site (Haneda Chronogate) and be responsible for managing and supervising the daily operations, maximizing production output & efficiency as well as taking lead in improvement projects. Job Description Organise and supervise the Japan production site to achieve company’s business objectives Manage production functions from printing, packing, assembly, shipping to warehousing to ensure efficiency and productivity as well as the on-time delivery of production schedule Solve or report any operational issues in production sites and retail stores Monitor performance of the outsourced service providers Implement operation SOPs and make suggestions when necessary Perform staff training and coaching As a first point of contact for logistics issue related to retail distribution/local delivery/stock return As a contact point between HK logistics team and JP service providers Requirement Tertiary Education/Bachelor Degree in Business Management, Supply Chain Management, Operations Management, Logistics or other related discipline 3+ years of relevant working experience in production / operations management Strong analytical and problem-solving mindset A team player with strong communication skills Proficient in Japanese and English or Mandarin 【職務概要】 国内生産拠点のにおいて、会社のビジネス目標達成に向けたプロダクション部門（製造加工〜物流）の運営全般を担当していただきます。印刷、梱包、組み立て、出荷、倉庫管理に至る一連のプロセスにおいて、効率性と生産性の向上、ならびに納期の徹底を管理・推進する役割です。 【主な職務内容 / Key Responsibilities】 生産拠点および工程の統括管理 印刷、梱包、組み立て、出荷、倉庫管理（物流）の一連の製造工程をマネジメントし、生産効率・生産性の向上を図る 生産計画に基づき、納期（On-Time Delivery）を厳守するための進行管理および調整 課題解決および報告（エスカレーション） 生産現場および直営店・リテール店舗で発生するオペレーション上の課題解決、または迅速な上司への報告・対応 外部委託先（アウトソーシング）の管理 業務委託先や協力会社のパフォーマンスモニタリング、および品質・スケジュールの維持管理 標準作業手順書（SOP）