Program Tech Lead - AI & Digital Platform (Google Cloud)

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow. We are seeking a Program Tech Lead – AI & Digital Platform to lead high-profile artificial intelligence and digital transformation programs across complex enterprise environments. Building upon a foundation of deep full-stack and cloud engineering, this role demands a technical leader who can bridge high-level architecture with hands-on squad delivery. You will take technical ownership of scaling custom AI Agents, Agentic Workflows (using Google ADK and LLM patterns), and cloud-native digital platforms across Commerce, Retail, and Customer Digital channels within the telecommunications sector. If you are a seasoned Tech Lead or Solution Architect with a passion for Google Cloud, AI agent development, and leading delivery squads in enterprise telco environments, this is your opportunity to drive true innovation at scale. What You’ll Be Doing Program-Level Technical Ownership: Drive end-to-end technical delivery across multiple AI and digital transformation programs, translating complex architectural designs into execution plans, epics, and production-ready software. Agentic AI & GenAI Platform Engineering: Architect, build, and deploy custom intelligent bots and AI agents utilizing Google Agent Development Kit (ADK) , Vertex AI, and modern Large Language Model (LLM) orchestration frameworks. Full Stack & Microservices Leadership: Lead the technical standards for cloud-native microservices, moder