Project Implementation Manager, Healthcare Technology

Product Implementation Manager Are you passionate about helping healthcare organizations successfully implement innovative technology solutions that improve clinical decision-making and patient outcomes? Do you enjoy partnering with customers and cross-functional teams to solve complex technical challenges and deliver measurable value? About our Team Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient. About the Role As a Product Implementation Manager, you will lead the technical deployment, configuration, integration, and go-live of Elsevier healthcare software solutions for health systems and provider organizations. You will work closely with customers and internal stakeholders to ensure solutions meet technical, business, and clinical requirements while driving successful adoption and value realization. Responsibilities Lead technical implementation, configuration, deployment, testing, go-live, and post-go-live support for Elsevier healthcare software solutions. Design, configure, and troubleshoot integrations with customer healthcare systems, EHR platforms, FHIR APIs, SMART on FHIR applications, REST integrations, and HL7 v2 interfaces. Translate customer business, clinical, and technical requirements into implementation plans, workflows, solution configurations, and readiness activities. Serve as the primary technical contact for customer IT, clinical informatics, interoperability, and operational stakeholders throughout implementation. Partner with Project Management, Product, Engineering, Customer Success, and Support to manage risks, re