Provider Manager

About the company Turning marketing into a market-domination weapon, we created a new category — the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy — full transparency, control, and predictable outcomes. We're the #1 lead marketplace in the USA, and we're accelerating. Role overview We're looking for a Provider Manager to own the performance of our provider network — the core supply engine of the business. You manage existing providers, hunt and onboard new ones, and hold every partner accountable to quality, volume, and consistency. Your success is measured in revenue impact, not relationships maintained. Supply is the business. If providers underperform, the marketplace stalls — and that's on you to prevent, not report on. Requirements: 2+ years managing vendors, affiliates, partners, or external performance-based relationships — with revenue on the line. Proven track record holding external partners accountable to hard quality and delivery standards, not just checking in. Experience sourcing, evaluating, negotiating, and onboarding external partners end-to-end. Data-driven by default — you make decisions from performance dashboards, not gut feel or vendor excuses. Highly organized — can run 50+ active provider relationships without losing signal on any of them. English C1+; you communicate with US-based providers daily and every message must be sharp and clear. AI-first by default — if you are not already using AI to 3x your sourcing, monitoring, and communication output, you will be behind. High ownership and strong decision-making in ambiguous, fast-moving environments. What You'll Be Doing: Own the full provider lifecycle — sourcing, onboarding, performance management, and offboarding — no handoffs. Monitor provider performance daily across lead quality, volume, conversion rates, and refund rates, and act before drops hit revenue. Identify quality issues and de