Public Safety Solutions Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The primary objective of this role is to successfully support in the winning of new business by positioning NiCE and its solution portfolio with prospects and partners within the Public Safety sector in North America. This person will work with the various functions within the company such as: Account Executives on the Public Safety business, Product Management, Business Development, Project Management, Legal, Marketing, Professional Services and Customer Support. How will you make an impact? Support sales opportunities by being a product expert and being able to demonstrate solutions capabilities Need to have a full understanding of Criminal Justice Process workflow as it pertains to digital evidence Interview and engage a variety of user work groups within Public Safety agencies Construct needs assessment/analysis while working with Account Executive to ensure alignment Collect feedback on solution requirements and interface with Product Management Assisting in technical responses to RFPs, and presentations Build out of Scope of Work documents (SOWs) Continually learn market needs and future trends in the Public Safety sector Develop and deliver compelling presentations to end users, partners and consultants Sell NiCE value, differentiating between NiCE and its competitors when presenting value proposition to potential and existing customers Maintain existing customer relationships with the goal of maximizing revenues long term through relationship building, use them as strong referral sources Have you got what it takes? BA/BS in Computer Science, Information Management Systems, or a related field 4+ years experience selling and/or sales engineeri