Quality Assurance Consultant (Client Delivery Experience) - Remote

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity: The CDE Quality Assurance Consultants are responsible for the project review, functional testing, audit, RCA supprt functions for the business unit.In this role the consultant interacts with varied business unit resources providing project reviews including examining project artifacts. The consultant will develop, curate, implement and execute testing templates.Consultants are involved in Root Cause Analysis to review and documents issues.Consultants support both internal and external audit requests. Day in the Life: Quality Assurance Collaborate with project managers and project analysts to review their project requirements and artifacts to ensure effective tracability from requirements through project delivery.. Consultants are responsible for performing functional testing based on test scripts developed in collaboration with project delivery teams. Assist project delivery teams to understand when and where defects are found. Collect and document testing results and provide information back to the project managers and project analysts. Compile and produce testing result metrics for CDE leadership. Address requests from internal sources to perform root cause analysis on issues identified during and after project deliveries. Organize communications and meetings across CDE and other groups to document and communicate RCA findings. Functional understanding of credit/debit card processing in general and Fiserv processing platforms. Audit Responsibilities Suppor