Regional General Manager Airports

Why WestJet Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. This position is eligible for remote work, within Canada, under our mobile workforce program. Regional General Manager, Airports As the Regional General Manager, you will provide strategic leadership and direction to deliver safe operations while driving excellence in operational performance and guest service through our contracted service partners across the designated region. Reporting directly to the Vice President of Airports, you will lead a team of Regional Managers and collaborate closely with internal and external stakeholders to maintain regulatory compliance, foster positive relationships, and ensure a consistent, high-quality guest experience across all airport touchpoints within the region. This role requires an experienced leader who holds service partners accountable for delivering WestJet's operational and service standards while balancing the needs of our guests, our partners, and our business. You will coach and support service partners in developing and executing airport action plans that address performance gaps, strengthen safety, and improve the guest experience. The Regional General Manager will provide strategic oversight of airport operations across the region by identifying emerging risks, monitoring operational performance, and ensuring consistent execution of WestJet's standards and priorities. Through strong partnerships with service providers and airport authorities, you will drive continuous improvement, enhance operational resilience, and ensure our airports consistently deliver safe, reliable operations and an exceptional guest experience. Key Deliverables Include Foster a Safety Above Al