Regional Lead, Sales Engineering - AMER

ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 300 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE ROLE: As a Regional Lead, Sales Engineering, you will lead a high-performing team of senior pre-sales consultants in the Americas region. At Talon.One, it is critical that our SEs are knowledgeable and passionate about the Talon.One promotions & loyalty platform, in order to consult enterprise prospects & strategic accounts throughout the sales process. You will also leverage your product and consulting expertise in the pre-sales process to educate and help team members grow. This is a remote-first role; however you must be located within commuting distance of our Boston or New York City hubs. This role also requires occasional domestic and international travel (<30% of the time). ABOUT THE TEAM: The Americas Sales Engineering team currently consists of 5 senior members who support all deal/prospect activity in the AMER region. This leader will partner closely with the sales team; guiding both Sales Engineers & Account Executives on key deals and providing hands-on deal support as needed. In addition to managing the SE team day to day, you will also be responsible for helping individual team members grow and develop skills to further their impact & careers. ONCE YOU ARE HERE YOU WILL: Lead, mentor, and manage a team of Sales Engineers, supporting their professional development and career progression Define and champion best practices across the SE function, raising the bar for technical excellence Help the team navigate complex & high-value deals Identify gaps and inefficiencies