Regional People Partner

Our secret to leading the way in hospitality? We put our people first! At Shake Shack , our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary The Regional People Partner facilitates and manages employee relations and, with a compliance lens, provides management teams with guidance on how to manage complex Team Member and compliance issues. This role reports to the People Resources Business Partner and is a supportive member of the People Resources team, helping Shake Shack to mitigate human capital risk through understanding and application of employment law. This is a remote role. Geographic Preference Northern California Washington Oregon Colorado Job Responsibilities and Duties Employee Relations (ER): Responds to, investigates, and resolves ER issues thoroughly and in a timely manner. Identifies trends and potential risk and escalates accordingly. Provides training on how to conduct investigations, proper documentation and when to escalate depending on the severity of the situation. Demonstrated ability to handle high volume of employee relations cases and prioritize based on level of severity and risk. Management Guidance: Provides sound guidance with a compliance lens to managers on all HR-related questions and concerns ranging from progressive discipline and terminations to wage and hour inquiries, and policies and procedures. Advises and trains managers and supervisors in best employee relations practices and strategies to effective