Regional Sales Support

Role Responsibilities The Regional Sales Support role provides operational, administrative, and analytical support to the regional sales organization, enabling effective execution of sales processes, agent lifecycle management, and regional business initiatives. The role partners with Sales teams, agents, and cross-functional stakeholders to ensure operational activities are completed accurately, issues are resolved efficiently, and data-driven insights support business performance. Provide day-to-day back-office administration support for the regional sales organization, including sales process management, account administration, contract renewals, documentation updates, and operational coordination. Support the complete agent lifecycle for Western Union , Vigo, and OV agents, including lead generation and classification, pipeline tracking, agent enrollment, setup, activation, ongoing support, ownership changes, and agent deletion. Assist with pipeline management, sales activity tracking, scorecard updates, and reporting to provide visibility into regional sales performance. Coordinate banking and payment setup activities for new and existing agents, ensuring accurate processing and timely completion. Manage and resolve operational queries from Sales teams and agents, providing timely responses and escalating issues when required. Track, coordinate, and support regional sales initiatives to ensure activities remain aligned with business priorities, milestones, and expected outcomes. Collect, consolidate, and analyze sales performance data from multiple sources to identify trends, highlight opportunities, and provide recommendations to support business decisions. Support the preparation of reports, dashboards, and management insights using tools such as Excel, Power BI, and CRM platforms. Maintain accurate operational records and ensure compliance with established processes, controls, and documentation requirements. Collaborate proactively with regional and cross-fu