Remote Bilingual Collections Specialist (MEX & COL)

Description We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations. If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you. Compensation & Contract Structure Independent Contractor $260–$270 USD paid weekly Plus performance-based commission opportunities Key Responsibilities Handle inbound and outbound collections calls professionally and efficiently Negotiate payment arrangements and resolve delinquent accounts Maintain consistent follow-up communication with customers Accurately document all account interactions and updates Ensure full compliance with FDCPA and collections regulations Meet and exceed individual and team performance goals Maintain professionalism and composure during challenging conversations What We Offer Remote work opportunity within Mexico and Colombia Competitive weekly compensation in USD Uncapped commission structure Growth and advancement opportunities Supportive, performance-driven team culture Ongoing training and coaching Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac not supported) 16 GB RAM i5 processor and up Dual monitors Webcam Headset with mic Fibre internet with a wired connection Backup power solution Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To e