Saleforce Application Development and Support Engineer II

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description : Summary The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams. This role is part of Ryder’s Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You’ll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder’s technology organization, including engineering, data, automation, and security-focused positions. This role requires hands-on development experience. Candidates must have experience coding in C#, .NET and Salesforce (Apex, Lightning). Applications without demonstrated development experience will not be considered Essential Functions Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations Perform advanced data analysis and debugging to identify root causes of system issues Implement configuration changes and light development fixes to resolve issues and improve system performance Own issues end-to-end, including diagnosis, resolution, validation, and documentation Identify systemic issues and contribute to long-term solutions and process improvements Partner with development teams to refine escalations and reduce repeat issues Contribute to k