Sales Administrator (Logistics) - Work From Home | Day shift

The Sales Administrator (Logistics) will provide data-focused sales administration and customer rate administration support within a transport and logistics environment. This role will manage customer information, rate updates, pricing changes, quote support, rate-related queries, invoice support, reporting, and internal coordination across Sales, Operations and Finance to ensure customer records, rates, and account information remain accurate and up to date. Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems. Process customer rate updates, rate reviews, pricing changes, and account amendments with a high level of accuracy. Support Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration requirements. Prepare and update sales quotes, customer rate documentation, pricing information, and supporting records as required. Monitor and manage the Rate Admin inbox, responding to internal and customer queries in a professional and timely manner. Liaise with Operations, Finance, Account Managers, and internal stakeholders to resolve customer rate, invoice, account, and service-related queries. Support invoice-related administration by checking customer rates, account details, pricing records, and supporting information where required. Maintain accurate records of customer communications, rate changes, approvals, account updates, and related documentation. Assist with customer KPI reporting, sales reports, rate review tracking, and other administrative reporting requirements. Complete high-volume data entry and system updates while maintaining accuracy, consistency, and strong attention to detail. Support customer onboarding and account maintenance by ensuring required customer, pricing, and account information is complete and correctly recorded. Identify and escalate discrepancies, missing information,