Security Operations Centre Specialist II

About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the role The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you'll be doing - Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues. - Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs. - Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required. - Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage. - Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders. - Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling. - Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emp