Senior Account Manager

About Audien Hearing Audien Hearing is disrupting the hearing aid industry by making hearing affordable, accessible, and stigma-free. As a fast-growing company expanding beyond DTC into retail, we’re building strong partnerships across key channels to bring our products to more customers. Our retail relationships are critical to this next phase of growth, and we’re looking for a Sr. Account Manager to help scale and strengthen them. Senior Account Manager Location: Remote (U.S. based, with travel as needed) Employment Type: Full-Time Position Overview The Sr. Account Manager will own and grow key retail relationships across food, drug, mass and club channels, with a focus on driving revenue, expanding distribution, and strengthening in-store presence. This role is highly cross-functional and hands-on, requiring someone who can operate both strategically and tactically in a fast-paced, lean environment. You will be responsible for the full scope of account management, including buyer communication, forecasting, performance analysis, and cross-functional alignment. This is a high-ownership role for someone who is scrappy, self-motivated, and excited to build. Key Responsibilities Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target) Build and maintain strong relationships with retail buyers and partners Lead line reviews, sell-in presentations, and ongoing business updates with customers Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy Create and manage account forecasts in partnership with demand planning and supply chain Monitor and manage account performance against sales targets and KPIs Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution Support and manage broker relationships as nee