Senior Account Manager - EdTech SaaS Sales

About Us At Showbie, we’re building tools to help teachers transform their classrooms by delivering faster, more engaging, and more impactful feedback and assessment to their students. Our apps, Showbie and Socrative, are used by millions of teachers and students in classrooms worldwide. We are proudly based in Edmonton, Canada, with a growing global team located across Canada and Europe, primarily in the United Kingdom and Norway. We are made up of people who are passionate about empowering educators as they use technology to redefine and improve their classrooms. Our values of leading with care, being driven by purpose, and seeking perspectives help guide our attitudes and actions each day. The Role Showbie is looking for an experienced Senior Account Manager - EdTech SaaS Sales to drive customer retention, expansion, and recurring revenue growth across our existing customer base. This is a remote role based in the United Kingdom, with occasional travel required for customer meetings, team days, or business needs. This is a commercial sales role with responsibility for ARR, Net Revenue Retention (NRR), renewals, upsell, expansion, and accurate revenue forecasting. You will own a portfolio of customer accounts, build strong relationships with key stakeholders, identify growth opportunities, manage renewal risk, and ensure customers continue to see long-term value from Showbie. You will work with a diverse range of customers, including Multi-Academy Trusts, districts, and schools of all sizes, from SMB to Enterprise, both in the UK and globally. You will need to be confident engaging with senior and C-level stakeholders within the EdTech sector, including leading customer meetings independently. This role requires the ability to manage strategic conversations, ask strong discovery questions, uncover commercial risk, and move renewal and expansion opportunities forward without needing senior support in every customer meeting. This role is ideal for someone with stron