Senior Agency Compliance Officer

Senior Agency Compliance Officer Remote with some travel (Florida preferred) | Full-Time Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences. The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance. What You'll Do Compliance Oversight & Risk Management Develop and manage a company-wide compliance program in accordance with state and federal regulations Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies Conduct audits and investigations; recommend and implement corrective actions Maintain and revise the company’s compliance manual and code of conduct as needed Training & Education Design and lead compliance and ethics training for employees, agents, and contractors Ensure all staff are knowledgeable of applicable laws and internal policies Maintain training records and ensure ongoing compliance education Operational Support & Communication Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution Support agent and client inquiries across multiple communication channels Collaborate with internal departments and vendors to resolve policy, commission, and system issues Governance & Reporting Report to and collaborate with the compliance committee, executive