Senior Appointment Setter / Inside Sales Representative

Senior Appointment Setter / Inside Sales Representative (Remote) Location: Remote (Philippines) Work Schedule: U.S. Hours Compensation: PHP 50,000 + Performance Bonuses Benefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare Benefits About the Role SmartScale360 is looking for an experienced Senior Appointment Setter / Inside Sales Representative to manage inbound and outbound leads, qualify prospective customers, schedule high-quality appointments, and drive sales opportunities for our U.S.-based client. This remote sales position is ideal for professionals with experience in appointment setting, lead generation, inside sales, and CRM management who enjoy working in a fast-paced, performance-driven environment. Lead Conversion & Appointment Setting Contact new inbound internet leads promptly to maximize conversion opportunities Build rapport quickly and establish trust with prospective customers Qualify homeowners based on company criteria Schedule qualified in-home design consultations Confirm appointments and proactively reschedule cancellations Follow structured follow-up cadences to maximize lead conversion Handle objections confidently and professionally Follow up consistently until every opportunity has been fully exhausted Lead & CRM Management Manage new, aged, and inactive leads effectively Re-engage cold and dormant opportunities Maintain accurate and detailed CRM records after every interaction Document conversations, customer needs, and follow-up activities Ensure timely follow-up and prevent leads from being overlooked Maintain organized pipelines and appointment schedules Appointment Quality & Customer Experience Focus on booking high-quality appointments with strong attendance rates Minimize cancellations and no-shows through proactive communication Build excitement and confidence before scheduled consultations Set proper expectations for homeowners regarding the consultation process Conduct appointment confirmations and remi