Senior Business Advisor, Payments Optimization

Calling all innovators – find your future at Fiserv . We’re Fiserv , a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv . Job Title Senior Business Advisor, Payments Optimization What does a successful Senior Business Advisor, Payments Optimization do at Fiserv ? As a successful Senior Business Advisor, Payments Optimization, you will serve as the primary resource responsible for documenting current-state and future-state PEP+ processes, facilitating requirements gathering, supporting implementation activities and ultimately assuming ownership of these initiatives across both organizations. What you will do: Provide end-to-end support and ownership for the following active system optimization efforts: Same day settlement, ACH Optimization and file changes, ACH credit push and reinitiation enhancements Establish comprehensive documentation of PEP+ business processes and workflows Create and maintain a centralized knowledge repository across both organizations Ensure business requirements remain aligned with technical implementation Support issue resolution, testing, and process optimization activities Reduce dependency on technical SMEs for business analysis functions Communicate directly with Credit One’s Product Owner and facilitate communication between business stakeholders, technology teams and implementation partners Provide long-term ownership and governance for post-implementation enhancements What you will need to have: Strong working knowledge of PEP+ payment processing systems. Experience documenting business processes, requirements, and operational procedures Strong