Senior Business Implementation Lead

About Coupe Health Healthcare today is complicated and confusing. Coupe Health changes that. Coupe delivers a different healthcare experience – one that is streamlined and simplified, saving our members time and money. At Coupe, we are passionate about transforming healthcare. Come join our team. The Impact You'll Have This position primarily collaborates with business partners across operations and manages business objectives and readiness. This position will work with the business owner and cross-functional teams to manage the deployment of business relation activities that span multiple departments. This position will provide work direction to the stakeholders participating on the work effort. This position reports to Business Support Services. What You'll Do Lead and manage operational projects from planning through implementation, utilizing project management, stakeholder facilitation, and business readiness practices to achieve desired outcomes. Partner with cross-functional stakeholders to define objectives, assess business impacts, drive change management activities, and ensure successful adoption of business and technology solutions. Standardize and improve implementation processes by conducting impact analyses, developing consistent methodologies, and leveraging data-driven decision-making to enhance customer and business outcomes. How You'll Do It Primarily manage the implementation of operational related projects through the application of project management, meeting management and group facilitation skills. Collaborate with business stakeholders to identify project objectives and manage business readiness activities (communication plans, training plans, benefits etc.) in order to realize the desired business outcome. Manage the development of both business solutions and application solutions, focusing on both the business implications of technology and the technology on the business. Lead and complete business impact analysis assessments. Develop and ma