Senior Commercial Product Manager - Ecommerce

Kia ora! Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. As we continue to grow and evolve our digital customer experience, we’re looking for a Senior Commercial Product Manager – Ecommerce to lead the commercial performance and future direction of our ecommerce platforms and experiences. This is a high-impact role at the intersection of travel, commerce, digital product, customer experience and innovation. You’ll help shape how customers discover, choose, book and manage their travel with Air New Zealand, ensuring our ecommerce experiences are commercially strong, customer-led, scalable and ready for the future. About the Role As Senior Commercial Product Manager – Ecommerce , you’ll own the commercial strategy, performance and growth roadmap for Air New Zealand’s direct ecommerce experiences, platforms and capabilities. You’ll shape the future direct ecommerce strategy for the Purchase Experience Tribe, setting the direction for how our owned digital channels grow, perform and evolve as customer expectations and technology change, including emerging opportunities such as AI-enabled shopping and agentic commerce. A key part of the role will be turning strategy into a clearly defined, value-backed roadmap. You’ll identify, size and prioritise the opportunities that will have the greatest impact on revenue, conversion, margin, attach, customer value and market competitiveness. You’ll bring a strong commercial lens to product decisions, using experimentation, data insights and customer behaviour to shape priorities, make trade-offs and deliver measurable outcomes. You’ll work within a cross-functional squad to deliver against this strategy, while spanning multiple business units and tribes to align on vision, priorities, dependencies and delivery of customer and commercial value. This is a senior role requiring strong ecommerce experience, commercial acumen, product leadership and the ability to influence across a complex,